Doubletree By Hilton - Kuala Lumpur

everything, unbeatable breakfast is very complete, the location and attention of the staff. We were very happy to stay in this hotel.

nothing

Modern rooms with furniture in good condition. Clean. Rain shower. Pool. Great restaurants in the building, amazing gourmet buffet breakfast.

Check in was slow and disorganized, there were about 20 people waiting when I arrived and there was no clear line so people who hadn't been waiting stepped in in front of people who had been waiting a long time. I think I waited at least half an hour, the longest time I have ever had to wait to check in at a hotel(and I have stayed at many hotels across the world, budget and 5 star). Also the room wasn't ready at 3.30pm when I finally made it to the counter, so I had to wait in the lounge till 5pm until it was ready (another first). The location was not great, it was right on a highway though it was only a 5 min walk to the subway. You have to cross over 10 lane highways to get to the subway though, and it is a bit isolated. I felt a bit nervous walking home at night, though I didn't have any problems.

The hotel's new so rooms and facilities were nice and comfortable. The location is great. Within walking distance to Ampang Park station which is 1 stop away from KLCC. Wide variety at breakfast. Tried the Italian restaurant, the food was good!

Service from staff at Makan Restaurant (where we had breakfast) need improvement.

Room was very clean and amenities fully available. Location in city near shopping malls & lrt station.

The staffs is extremely friendly, at every location we visit. Do keep up the good work. One of the best hotel I ever stayed. Check-in was smooth Ms Shenkry is very helpful, she deserved my praise on the service level demonstrated. she does go the extra miles for us although in actual fact she can refuse. Thank you. The food at the Makan Place was wonderful, the wide selection and varieties of foods was beyond what we expected. We will surely visit again. Once again, thank for all the hassle and help you guys rendered. Deeply appreciated.

The hotel is rather new, and it under renovation, we are looking forwards to the Ground floor International food chain to be opened the next time we visit again.

down town hotel,luxury hotel

good location and lose to KLCC.

Good location and very good facilities; Second time round and family and children enjoyed the structure

Although came as a family the kids got two separate beds but as a couple/parents we too had two single bed instead of a double bed. Staff could not rectify but asked to pay more for this; When booking the facility on internet/online there was no place to highlight this requirement by us.

Good servie and comfortable room

As a training hotel we thought the level of service was fantastic and the room was perfect. The cookies on arrival were a nice touch and the executive lounge refreshments were great

Great hotel, very comfortable bed and relaxing rooms. Not as clean as my last visit, but by no means dirty. Still very clean. Good location

Great hotel, very comfortable bed and relaxing rooms. Not as clean as my last visit, but by no means dirty. Still very clean. Breakfast buffet was filled with choices

As I mentioned above the location is very nice.

Great hotel for a weekend break, with family or for business. Made use of the spa, swimming pool, restaurant for buffet breakfast, bars. All staff very well trained and attentive to all needs and requirements. A slightly Zen feel about the building makes you straight away feel relaxed, after sitting in the back of a cab. Various bars and restaurants within the hotel, and the building which the hotel sits has many more options too, making it easier to grab a bite to eat without wondering out too far. there is also a food court in the basement for more choice.. I believe this is only open during the day, and not in the evening.

No complaints about the hotel - all to a very high standard.

The hotel facility, ambiance & service is good,

I book 2 room in gap of 1 minute , I paid for both room, I stayed 2105 & my architect stayed 2526, all facility & room same but one room charged 340 ringit & my friend room charged 440 rmb made me shocked, as I was in a hurry to book I did not check, but I remember I booked both as euro 157, please mail me what happen.