According to guest reviews, the hotel has been rated as
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The Kuala Lumpur hotel has a prestigious setting just a short drive from the award-winning Pavilion KL Shopping Mall. Located near LUTH Building, this 34-storey accommodation is approximately a 10-minute drive from the lively Petaling Chinatown Street Market.
Ampang Park subway station can be reached in 5 minutes by foot.
Rooms
You can choose from one of the 540 air-conditioned rooms with wireless Internet and a cable flat-screen, and self-catering amenities like a mini-fridge-bar and tea/coffee making equipment. Furnished with a work desk, they also have soundproof windows. Providing a separate toilet and a tub, some bathrooms have dryers and toiletries. Some of these contemporary rooms face the mountain.
Eat & Drink
The daily dining options include a buffet breakfast. Onsite you can choose from a menu of American cuisine at Axis Lounge restaurant. The lounge bar on-site features a variety of refreshing beverages.
You can start your day with a full breakfast, which costs MYR 64 per person per day.
Internet
Wireless internet is available in the hotel rooms for additional charge.
Guest Parking
Public parking is possible on site at MYR 10 per day.
The hotel staff speaks English, Chinese, Hindi, Malay.
Year renovated: 2010. Number of floors: 34. Number of rooms: 540.
Rooms and availability

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Bed options:
2 Single beds -
Room size:
345 sq. feet
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Max:
3 persons
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Air conditioning

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Bed options:
1 King-size bed -
Room size:
345 sq. feet
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Max:
3 persons
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Air conditioning

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Bed options:
1 King-size bed -
Room size:
345 sq. feet
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Max:
2 persons
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City view
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Shower
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Air conditioning
- City landmarks
- Nearby
- Restaurants
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The staff was helpful, the bed was nice. Appreciated the double room and the way it was setup. This hotel offers a great breakfast.
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Hotel was very clean and in a good location, staff was lovely. A rainfall shower in the spacious bathroom was super awesome. Senya, where you can eat, is within walking distance the venue...
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strategy place, nice view!
cause MCO didn't have breakfast at here!
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everything, unbeatable breakfast is very complete, the location and attention of the staff. We were very happy to stay in this hotel.
nothing
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Modern rooms with furniture in good condition. Clean. Rain shower. Pool. Great restaurants in the building, amazing gourmet buffet breakfast.
Check in was slow and disorganized, there were about 20 people waiting when I arrived and there was no clear line so people who hadn't been waiting stepped in in front of people who had been waiting a long time. I think I waited at least half an hour, the longest time I have ever had to wait to check in at a hotel(and I have stayed at many hotels across the world, budget and 5 star). Also the room wasn't ready at 3.30pm when I finally made it to the counter, so I had to wait in the lounge till 5pm until it was ready (another first). The location was not great, it was right on a highway though it was only a 5 min walk to the subway. You have to cross over 10 lane highways to get to the subway though, and it is a bit isolated. I felt a bit nervous walking home at night, though I didn't have any problems.
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The hotel's new so rooms and facilities were nice and comfortable. The location is great. Within walking distance to Ampang Park station which is 1 stop away from KLCC. Wide variety at breakfast. Tried the Italian restaurant, the food was good!
Service from staff at Makan Restaurant (where we had breakfast) need improvement.
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Room was very clean and amenities fully available. Location in city near shopping malls & lrt station.
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The staffs is extremely friendly, at every location we visit. Do keep up the good work. One of the best hotel I ever stayed. Check-in was smooth Ms Shenkry is very helpful, she deserved my praise on the service level demonstrated. she does go the extra miles for us although in actual fact she can refuse. Thank you. The food at the Makan Place was wonderful, the wide selection and varieties of foods was beyond what we expected. We will surely visit again. Once again, thank for all the hassle and help you guys rendered. Deeply appreciated.
The hotel is rather new, and it under renovation, we are looking forwards to the Ground floor International food chain to be opened the next time we visit again.
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down town hotel,luxury hotel
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good location and lose to KLCC.
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Good location and very good facilities; Second time round and family and children enjoyed the structure
Although came as a family the kids got two separate beds but as a couple/parents we too had two single bed instead of a double bed. Staff could not rectify but asked to pay more for this; When booking the facility on internet/online there was no place to highlight this requirement by us.
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Good servie and comfortable room
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As a training hotel we thought the level of service was fantastic and the room was perfect. The cookies on arrival were a nice touch and the executive lounge refreshments were great
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Great hotel, very comfortable bed and relaxing rooms. Not as clean as my last visit, but by no means dirty. Still very clean. Good location
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Great hotel, very comfortable bed and relaxing rooms. Not as clean as my last visit, but by no means dirty. Still very clean. Breakfast buffet was filled with choices